Terms of Service — SIPUP Telecom

Welcome to SIPUP. We are a privacy-focused VoIP community providing global communication services. By using our platform you automatically agree to the following terms.

Intro

SIPUP is a privacy-focused VoIP community providing global communication services. By using our platform you agree to the rules below.

Privacy Policy & No-Verification Commitment

No KYC Policy

We never request identity verification or personal documents.

Data Collection

We do not record calls. Only billing metadata (CDR) is stored: number, date/time, duration and cost.

Automatic Deletion

All call data is permanently deleted every 30 days.

Legal Status & Liability

Organizational Form

SIPUP is an online technology community, not a traditional corporation.

User Responsibility

Users are fully responsible for how they use the service.

Third-Party Interaction

We do not collect identity data and therefore cannot share it.

Financial Policy

Accessibility

No minimum deposit. You may top up any amount.

No Refund Policy

All payments are final. Refunds are not possible.

Technical Regulations

Call Quality

VoIP routes depend on equipment configuration, CallerID and operator limitations.

Network Restrictions

Mass calling from one number may trigger operator anti-fraud systems.

Support Service & SLA

Working Schedule

Support works daily. Weekends operate on a flexible schedule.

Resolution Guarantee

Technical issues are handled within 24 hours.

Complaint Format

Date and time of the call
Destination number
Clear description of the issue

Changes to Terms

SIPUP may update these terms at any time. The no-KYC principle will never change.